Freight and delivery
Preparation and packaging of your order
Your order is prepared as soon as we receive your payment. Your products are then very carefully packed, using materials that will protect them well during delivery.
Shipping of your order
- Your order is dispatched the same day if placed before 11 am from Monday to Friday.
- After this time, it will be shipped the next working day.
- We do not ship parcels on Saturdays and Sundays.
Deliveries in France
Relais colis (parcel delivery center)
24/48h
5.95
Home delivery
48h
7.50
Express Delivery
24h
According to weight
Local withdrawal stores
According to location
Free of charge
Delivery in DPD Pickup Relais Colis network (only available in France)
Practical, fast and cheap
5.95 flat rate
- Your parcel is delivered within 24/48h in the DPD pickup relais colis shop you have chosen: close to your work, to your home, on your daily commuting route (5000 stores in France).
- The shops in the network usually have wide opening hours and opened on Saturdays and even Sundays quite often.
- You receive an email when your parcel has reached the relais colis store.
- You have 10 days to withdraw it. An ID is requested at the shop.
- This option is only available for continental France (Corsica and Dom-Tom excluded).
- Beware : the shops do not recevie parcels on Saturdays and might have weekly closing days.
Delivery with Colissimo Suivi
Comfortable and fast for deliveries directly at home or at work
7.50 flat rate.
- Your parcel is delivered within 48/72h at the address of your choice (home, work, gift recipient)
- In case of absence, a note is left in your mailbox and your parcel is then available in the nearest post office (usually the same day in the afternoon)
Express delivery with TNT
Express solution for orders that cannot wait.
- Next day delivery guaranteed for all orders placed prior to 11 pm Monday to Friday.
- After this hour, please contact our customer service to arrange express delivery (if still available)
- Please note that in all cases, orders placed on Saturdays and Sundays cannot be shipped before the next Monday.
| Weight until | France | Corse |
|---|---|---|
| 1 kg | 12.99 € | 36.48 € |
| 2 kg | 13.70 € | 37.18 € |
| 3 kg | 14.40 € | 37.89 € |
| 4 kg | 15.10 € | 38.59 € |
| 5 kg | 15.81 € | 39.30 € |
| 6 kg | 16.51 € | 40.01 € |
| 7 kg | 17.21 € | 40.71 € |
| 8 kg | 17.92 € | 41.42 € |
| 9 kg | 18.62 € | 42.12 € |
| 10 kg | 19.32 € | 42.83 € |
| 11 kg | 20.03 € | 43.53 € |
| 12 kg | 20.73 € | 44.24 € |
| 13 kg | 21.43 € | 44.95 € |
| 14 kg | 22.14 € | 45.65 € |
| 15 kg | 22.84 € | 46.36 € |
| 16 kg | 23.54 € | 47.06 € |
| 17 kg | 24.25 € | 47.77 € |
| 18 kg | 24.95 € | 48.47 € |
| 19 kg | 25.65 € | 49.18 € |
| 20 kg | 26.36 € | 49.89 € |
| 21 kg | 27.06 € | 50.59 € |
| 22 kg | 27.76 € | 51.30 € |
| 23 kg | 28.47 € | 52.00 € |
| 24 kg | 29.17 € | 52.71 € |
| 25 kg | 29.87 € | 53.41 € |
| 26 kg | 30.58 € | 54.12 € |
| 27 kg | 31.28 € | 54.82 € |
| 28 kg | 31.98 € | 55.53 € |
| 29 kg | 32.69 € | 56.24 € |
| 30 kg | 33.39 € | 56.94 € |
| Price per extra kg. | 1.79 € | 1.79 € |
Local withdrawal stores in Lozère and Aveyron
Quick and free for those living close to our premises in Lozère or Aveyron.
Withdraw your orders in one of the following partner stores.
You receive an email when your parcel is available at the chosen store.
| Name | Address | Compl. Ad. | Zip code | City | Opening hours |
|---|---|---|---|---|---|
| BM Services | Reçoit nos colis tous les jours. | ZA La Bastide | 48500 | La Canourgue | Ouvert du lundi au vendredi de 9h à 12h30 et de 14h à 18h. |
| Bass Boat | Reçoit nos colis tous les jours | 2 rue Antarès | 12450 | Luc La Primaube | Ouvert du mardi au samedi de 9h à 18h. Situé à proximité de Rodez. |
| Espace Bike 12 | Reçoit nos colis tous les jours | 513 avenue de Calès | 12100 | Millau | Ouvert du mardi au samedi de 9h à 18h30 |
| Lozère Authentique | Reçoit nos colis le jeudi | Aire de la Lozère, autoroute A75 | 48200 | Les Monts verts | Ouvert tous les jours de 9h à 18h, livraison une fois par semaine le jeudi des commandes passées jusqu'au mercredi midi. Situé à proximité de Saint-Chély d'Apcher et Saint-Flour. |
| Comptoirs de Haute-Loire | Reçoit nos colis le jeudi | Aire de Lafayette, autoroute A75 | 43360 | Lorlanges | Ouvert de 10 à 17h tous les jours. Livraison des commandes une fois par semaine le jeudi pour les commandes passées avant le mercredi midi. Situé à proximité d'Issoire et de Brioude. |
| Grousset Primeurs | Reçoit nos colis tous les jours | Ancienne Nationale 9 | 48500 | Banassac | Ouvert tous les matins de 8h30 à 12h30. |
| L'Ouvre Boîte | Reçoit nos colis tous les jours | 11 rue des Douves | 12150 | Sévérac-le-Château | Ouvert du lundi au samedi 9h à 19h |
Within European countries* and Switzerland
Your order will be delivered within 3 to 7 working days for orders placed Monday to Friday before 11.00 AM if you choose Colissimo service as delivery option (time varying according to countries).
Single flat rate, regardless of the size of your order 15.00€
* This rate applies to European countries delivered by Colissimo : Austria, Belgium, Denmark, Finland, Germany, Great Britain, Ireland, Italy, Luxembourg, Norway, Netherlands, Portugal, Spain, Sweden, Switzerland.
Rest of the world
Shipping costs are calculated according to the weight of your order and the delivery address.
In the course of the preparation of your order, you can at every moment check the estimated amount of the shipping costs on "your basket" page where you just have to select the country of your choice. It is also important to note that your order is invoiced without French taxes and that you can be asked when delivered to pay duty taxes if any apply in your country.
Countries that we deliver
| Andorra | Austria | Azores | Bahamas |
| Bahrain | Bangladesh | Barbados | Belgium |
| Benin | Botswana | Bulgaria | Burkina Faso |
| Cameroon | Canada | Canary Islands | Cap Vert |
| Central African Rep. | Chad | China | Comoros |
| Congo | Cook Islands | Croatia | Cyprus |
| Czech Republic | Denmark | Equatorial Guinea | Estonia |
| Faeroe Islands | Fiji | Finland | France |
| French Guyana | French Polynesia | Gabon | Germany |
| Gilbert Islands | Greece | Guadalupe | Guernesey |
| Guinea | Honduras | Hong Kong | Hungary |
| Iceland | Indonesia | Ireland | Israel |
| Italy | Japan | Jersey | Korea |
| Latvia | Lesotho | Liechtenstein | Lithuania |
| Luxembourg | Madeira Islands | Malawi | Mali |
| Malta | Martinique | Mauritania | Mauritius |
| Morocco | Mozambique | Namibia | Nauru |
| Netherlands | New Caledonia | New Zealand | Niger |
| Norway | Oman | Panama | Papua New Guinea |
| Paraguay | Poland | Portugal | Qatar |
| Reunion Island | Romania | Saint Lucia | Saint-Barth |
| Saint-Martin (french part) | Saint-Pierre-et-Miquelon | Salomon Islands | Sao Tomé et Principe |
| Senegal | Seychelles | Singapore | Slovakia |
| Slovenia | South Africa | Spain | Sri Lanka (Ceylan) |
| Sudan | Swaziland | Sweden | Switzerland |
| Syria | T.A.A.F. | Thailand | Togo |
| Tonga Islands | Turkey | Tuvalu | UAE United Arab Emirates |
| United Kingdom | Uruguay | Vanuatu | Vatican |
| Vietnam | Wallis and Futuna | Yeman | Zambia |
| Zimbabwe |