Our clients say
A business isn't worth much if it doesn't respect its customers, and at BienManger, we have always strived for excellent relations with the people who buy from our website, as well as those who just browse. We don't think that our customers should be treated any differently than if BienManger was a grocer's shop, and we work hard to provide the levels of service, friendliness and professionalism that you would expect to find in your favourite local deli.
Many of you obviously appreciate this aspect of shopping with BienManger, and some of you are kind enough to let us know, via your emails and letters. We've collected a few of your comments below.
Your feedback shows that we're probably right to provide you with a tax-free order line, that you're happy to be able to speak directly to a member of the team without having to navigate a complicated automated call routing system, and that all the long, hard evenings that we spend selflessly tasting and testing new products for you are worth the effort. In short, we think it shows that you share our passion and our principles.
Please keep letting us know what you think about BienManger. Whether it's to tell us that you love our products and will be recommending us to your friends, or to suggest how we could improve our service, we look forward to hearing from you.