Our clients say
A business isn't worth much if it doesn't respect its customers, and at BienManger, we have always strived for excellent relations with the people who buy from our website, as well as those who just browse. We don't think that our customers should be treated any differently than if BienManger was a grocer's shop, and we work hard to provide the levels of service, friendliness and professionalism that you would expect to find in your favourite local deli.
Many of you obviously appreciate this aspect of shopping with BienManger, and some of you are kind enough to let us know, via your emails and letters. We've collected a few of your comments below.
Your feedback shows that we're probably right to provide you with a tax-free order line, that you're happy to be able to speak directly to a member of the team without having to navigate a complicated automated call routing system, and that all the long, hard evenings that we spend selflessly tasting and testing new products for you are worth the effort. In short, we think it shows that you share our passion and our principles.
Please keep letting us know what you think about BienManger. Whether it's to tell us that you love our products and will be recommending us to your friends, or to suggest how we could improve our service, we look forward to hearing from you.
Paul - Lundi 27 Février 2012Many thanks for the prompt dispatch of my order on Monday. It arrived yesterday -- very quick delivery. I forgot to thank you for the sausage you sent me in the order as a gift. I will enjoy trying it as I really enjoy these sort of items.
Willemina - Jeudi 10 Novembre 2011My parcel with order...has good arrived this morning here, thank you for your excellent packing and quick sirvice.
Gila - Jeudi 13 Octobre 2011I was very pleased to hear from you. Thank you for taking the time to reply. As always, it is most appreciated by me I got home, as you can understand and I Keep enjoying all the 'goodies' you kindly Packed for me. Again, I am so content I have found 'BienManger'! For me it is the best food place I could Ever find by far!! All exquisite unique most healthy products I could ask for Thanks again. Looking forward to my next order ...
Paul D - Vendredi 16 Septembre 2011Good morning J. Hope you are well. I have just received the delivery of my order from you. Many thanks for your attention and quick service as usual. Please thank the person who packed the goods -- it was an excellent job and well done. Thank you also for the 2 mustards - I will enjoy trying them. Again, many thanks Kind regards
Brian & Arlette S. - Vendredi 08 Avril 2011Your Colissmo package with the superb Tripes au Calvados 'a la mode de Caen' - arrived this morning, in perfect order. Thank you so much for the high quality of your products and the very efficient rapid service, not to forget your friendly messages of information. Kind regards,
Pauline S. (New Zeland) - Mardi 08 Mars 2011I just wanted to drop you a line to say how happy I am with the product which I chose. The delivery was also excellent (fast no delays)
Anthony W. (Felixstowe UK) - Jeudi 06 Mai 2010The chocolate has arrived safely and in good condition, thanks for the fast and friendly service. Best regards
Otto R. (Chieti - Italy) - Mercredi 21 Avril 2010We are VERY satisfied with your products and wish to make lots of purchases from you in the future.
Keith U. (Birkenhead UK) - Mardi 23 Février 2010Goods arrived safely. Many thanks.
Carmen S. (Barnsley UK) - Mardi 02 Février 2010I'd like to thank you for the prompt delivery to Spain (ordered on Thursday, delivered on Monday) and I'll definitely purchase more in the near future.
Matthew W. (Milton Keynes - UK) - Mardi 05 Janvier 2010Parcel arrived yesterday just after I emailed. Thank you so much for your reply and good service to the UK. I shall definitely be using your service again.
Michael S. (Marlborough - UK) - Mardi 14 Juillet 2009Just to confirm that the package arrived safely and thank you for your very efficient service. I will definitley be back to buy more of your products! Regards,