Customer service 04 66 32 90 80

Freight and delivery

Preparation and packaging of your order

Your order is prepared as soon as we receive your payment. Your products are then very carefully packed, using materials that will protect them well during delivery.

Shipping of your order

  • Your order is dispatched the same day if placed before 11 am from Monday to Friday.
  • After this time, it will be shipped the next working day.
  • We do not ship parcels on Saturdays and Sundays.

Deliveries in France

DPD pickup

Relais colis (parcel delivery center)




Home delivery




Express Delivery


According to weight

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Local withdrawal stores

According to location

Free of charge

Delivery in DPD Pickup Relais Colis network

Practical, fast and cheap

5.95€ flat rate

DPD pickup
  • Your parcel is delivered within 24/48h in the DPD pickup relais colis shop you have chosen: close to your work, to your home, on your daily commuting route (5000 stores in France).
  • The shops in the network usually have wide opening hours and opened on Saturdays and even Sundays quite often.
  • You receive an email when your parcel has reached the relais colis store.
  • You have 10 days to withdraw it. An ID is requested at the shop.
  • This option is only available for continental France (Corsica and Dom-Tom excluded).
  • Beware : the shops do not recevie parcels on Saturdays and might have weekly closing days.

Delivery with Colissimo Suivi

Comfortable and fast for deliveries directly at home or at work

7.50€ flat rate.

  • Your parcel is delivered within 48/72h at the address of your choice (home, work, gift recipient)
  • In case of absence, a note is left in your mailbox and your parcel is then available in the nearest post office (usually the same day in the afternoon)

Express delivery with TNT

Express solution for orders that cannot wait.

  • Next day delivery guaranteed for all orders placed prior to 11 pm Monday to Friday.
  • After this hour, please contact our customer service to arrange express delivery (if still available)
  • Please note that in all cases, orders placed on Saturdays and Sundays cannot be shipped before the next Monday.

Delivery charges TNT
Weight until France Corse
1 kg12.99 €36.48 €
2 kg13.70 €37.18 €
3 kg14.40 €37.89 €
4 kg15.10 €38.59 €
5 kg15.81 €39.30 €
6 kg16.51 €40.01 €
7 kg17.21 €40.71 €
8 kg17.92 €41.42 €
9 kg18.62 €42.12 €
10 kg19.32 €42.83 €
11 kg20.03 €43.53 €
12 kg20.73 €44.24 €
13 kg21.43 €44.95 €
14 kg22.14 €45.65 €
15 kg22.84 €46.36 €
16 kg23.54 €47.06 €
17 kg24.25 €47.77 €
18 kg24.95 €48.47 €
19 kg25.65 €49.18 €
20 kg26.36 €49.89 €
21 kg27.06 €50.59 €
22 kg27.76 €51.30 €
23 kg28.47 €52.00 €
24 kg29.17 €52.71 €
25 kg29.87 €53.41 €
26 kg30.58 €54.12 €
27 kg31.28 €54.82 €
28 kg31.98 €55.53 €
29 kg32.69 €56.24 €
30 kg33.39 €56.94 €
Price per extra kg1.79 €1.79 €

Local withdrawal stores in Lozère and Aveyron

Quick and free for those living close to our premises in Lozère or Aveyron.

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Withdraw your orders in one of the following partner stores.

You receive an email when your parcel is available at the chosen store.

Name Address Compl. Ad. Zip code City Opening hours
BM Services Reçoit les colis tous les jours. ZA La Bastide 48500 La Canourgue Ouvert du lundi au vendredi de 9h à 12h30 et de 14h à 18h.
Bass Boat Reçoit nos colis tous les jours 2 rue Antarès 12450 Luc La Primaube Ouvert du mardi au samedi de 9h à 18h
Espace Bike 12 Reçoit nos colis tous les jours 513 avenue de Calès 12100 Millau Ouvert du mardi au samedi de 9h à 18h30
Lozère Authentique Reçoit nos colis tous les vendredi soir Aire de la Lozère, autoroute A75 48200 Les Monts verts Ouvert tous les jours de 9h à 18h
Grousset Primeurs Reçoit nos colis tous les jours Ancienne Nationale 9 48500 Banassac Ouvert tous les matins de 8h30 à 12h30.

Within European countries* and Switzerland

delicatessen  europe delivery

Your order will be delivered within 3 to 7 working days for orders placed Monday to Friday before 11.00 AM if you choose Colissimo service as delivery option (time varying according to countries).

Single flat rate, regardless of the size of your order 15.00€

* This rate applies to European countries delivered by Colissimo : Austria, Belgium, Denmark, Finland, Germany, Great Britain, Ireland, Italy, Luxembourg, Norway, Netherlands, Portugal, Spain, Sweden, Switzerland.

Rest of the world

Shipping costs are calculated according to the weight of your order and the delivery address.

In the course of the preparation of your order, you can at every moment check the estimated amount of the shipping costs on "your basket" page where you just have to select the country of your choice. It is also important to note that your order is invoiced without French taxes and that you can be asked when delivered to pay duty taxes if any apply in your country.

Countries that we deliver

BeninBotswanaBulgariaBurkina Faso
CameroonCanadaCanary IslandsCap Vert
Central African Rep.ChadChinaComoros
CongoCook IslandsCroatiaCyprus
Czech RepublicDenmarkEquatorial GuineaEstonia
Faeroe IslandsFijiFinlandFrance
French GuyanaFrench PolynesiaGabonGermany
Gilbert IslandsGreeceGuadalupeGuernesey
GuineaHondurasHong KongHungary
LuxembourgMadeira IslandsMalawiMali
NetherlandsNew CaledoniaNew ZealandNiger
NorwayOmanPanamaPapua New Guinea
Reunion IslandRomaniaSaint LuciaSaint-Barth
Saint-Martin (french part)Saint-Pierre-et-MiquelonSalomon IslandsSao Tomé et Principe
SloveniaSouth AfricaSpainSri Lanka (Ceylan)
Tonga IslandsTurkeyTuvaluUAE United Arab Emirates
United KingdomUruguayVanuatuVatican
VietnamWallis and FutunaYemanZambia

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